Schiphol has removed all misleading price tags from the perfume shops at the airport. Offers on the website and in folders have also been adjusted. The airport did this after complaints from the Consumers’ Association.
The Consumers’ Association found after investigation that consumers were being misled with fake discounts on perfumes, alcohol and electronics. The association examined the prices of ten perfumes at Schiphol and compared them with the prices in regular stores.
For example, Schiphol sold a bottle of Hugo Man for 30 euros and stated a “local price” of 70 euros. But at Kruidvat and Trekpleister the perfume also cost 30 euros and the bottle was almost twice as big. And a bottle of Acqua di Giò by Armani of 85 euros cost 104 euros locally according to Schiphol, but was for sale for 70 euros at Douglas.
“According to the law, you have to explain how a price advantage is achieved. But Schiphol didn’t do that,” says Consumers’ Association director Sandra Molenaar.