ABN AMRO experienced a major outage on Tuesday afternoon. Customers of the bank report that they are unable to use their cards in stores and at ATMs. Customers are also experiencing issues with online and mobile banking.
The outage began around noon, according to outage reports on Allestoringen. The site received tens of thousands of reports in a short period of time.
“I can confirm that there is an outage,” an ABN AMRO spokesperson told NU.nl. “But that is all the information I can share at this time.”
The ABN AMRO spokesperson has no visibility on the extent of the outage. He could not confirm the reports about the problems with card payments and online banking.
The cause of the outage is unknown. The bank also cannot yet estimate when the problems will be resolved.