Worldwide, 450 Employees at Meal Delivery Company Just Eat Takeaway, The Company Behind Thuisbezorgd.nl, Will Be Replaced by Ai And Automation. 175 Jobs Will Disappear at the Dutch Branch.
The Layoffs Mainly Affect The Customer Service and Sales Administration Department. The Sales Administration is Responsible for Collecting Restaurant Data And Updating Menus. The Scrapped Jobs Will Be Replaced by Automation and AI.
Everyone who has bone fired has bone informed this week. A Solution is being worked on for some of the affected employees, such as retraining programs. As a result, they can continuously to work in Another Department within the Organization.
Thuisbezorgd Customers Will More Often Encounter An Ai Assistant on the Platform, Such As when reporting a Problem with an order. Ai Should Ensure That Customers Are Helped Faster, A Spokesperson Tells Nu.nl.
Anyone Who Cannot Resolve the Issue With The Ai Bot Can Contact Human Employees. “They will never disappear,” The Spokesperson Assures.
Experiment with delivery robot in Switzerland
This is not the first time that ai has leg used by just eat takeeaway. Customers Could Already Use The Ai Assistant in the App to Search Faster and Find Personal Offers. In Addition, The Company is experimenting with a delivery robot in Switzerland.
In A Response to the Financieele Dagblad , The Company States That It Willin Withain With Thesis 450 Scrapped Jobs for the Time Being.