Is the phone going during dinner? It is often a seller of, for example, a new energy contract. Stricter rules will apply for this from next year. Other regulations for door sellers are also considered. But how do you deal with them in the meantime?
If you open the front door unsuspectingly after the bell rings, it is often an unpleasant surprise if you find a seller there. Unless you just need the product or service at that precise moment, chances are that you will not be waiting for that seller. Yet you probably find it difficult to reject someone immediately.
“We quickly find that pathetic and annoying. Those people also just do their work, perhaps even for a good cause,” says Etiquette expert Anne-Marie van Leggelo. So much happens in the world that these sellers can respond to, that makes it extra difficult to say ‘no’. According to her, the trick is to do that by being friendly but clear, without leaving room for discussion.
Not only what you say plays a role, your body language is also important. “Open the door completely, that is a sign of openness,” says Van Leggelo. A seller can see that as an interest. The closer the door stays, the harder the sale, says marketing pyschologist Kelly Heuts. With that you literally and figuratively give a limit. “And prefer to stand with your hands over each other in a closed position.”
Once you are in conversation, then it is smart to keep it as short as possible and not to tell about yourself, Tips Heuts. “With that you only create pickers to which the seller can respond.” In addition, she advises not to accept anything physically. “No leaflets, flyers or fill -in forms that you have to hold on for example.”
This is how sellers try to convince you
Conversely, it can also help you to delve more into the way these sellers work, says influencing psychologist Wendy Oude Veldhuis. Most people do not make decisions based on factual information. You take the majority of the decisions based on feeling, the past or other experiences.
Where in the past sellers tried to convince you with facts – “it’s cheaper”, “a mechanic comes by”, or “it is neatly connected” – they now proceed differently, says Oude Veldhuis. Instead, they try to let you say “yes” as much as possible. It starts with an innocent request or question like “Do you live in this beautiful house?” Or “do you want to hold my pen?”
After three times “yes”, the hope is that you say that a fourth time. What is also possible: someone starts with a big request and then reduces it. You may not have fifteen minutes, but often two minutes. You are usually inclined to admit. “The idea is that you have already unknowingly rejected someone first and that may be willing to make up for that faster.”
Don’t be felt felt
Furthermore, people seem to be tacking faster if the neighbors have already gone. And especially when the rest of the neighborhood has now also joined. We are sensitive to that, Oude Veldhuis knows. “We want to belong to something. And if others do it too, it will be good.”
According to her, it can help you to be aware of the fact that you often make unconscious choices. If so, you may also recognize faster that a seller at the door is trying to seduce you to take out certain subscriptions that you do not want or need at all.
Heuts emphasizes that sellers often try to respond to your emotion. “Don’t get a feeling of guilt.” She recommends being clear and not using excuses as “I don’t have time now”. “With that you indicate that you may be willing to listen at a different time.”
Finally, show no doubt, says Van Leggelo. As soon as sellers notice that you hesitate, they smell a chance. If you notice that this is happening, you can interrupt someone, she thinks. It is a matter of finding the right time for that. Don’t cut someone off immediately, but don’t wait for the whole tune. With that you can give the seller the idea that you are interested, while you only wanted to be polite. By intervening on time, you not only make it easier for yourself, but you also help the seller save time.
Does the Phone Ring Duration Dinner? Often It is a Salesperson for, for example, a new energy contract. From next year, stricter rules will apply to this. Other Regulations for by-to-through Salespeople are also Being Considered. But how do you deal with them in the meeanime?
If you unsuspectingly open the front by after it has leg rung, it is of an unpleasant surprise to find a Salesperson there. Unless you need the product or service at that precise moment, Chances are you are not waiting for that salesperson. Yet you probable find it difficult to reject some directly.
“We quickly find that pitiful and annoying. Those people are just doing their job, Perhaps just for a good cause,” Says etiquette expert Anne-Marie van Leggelo. So Much is happening in the world that thesis Salespeople can respond to, which make it extra diffress to say ‘no’. Accordance to her, the trick is to do that by Being Friendly But Clear, Without Leaving Room For Discussion.
Not only what you say plays a role, but your body language is also important. “If you open the by completely, that is a sign of openness,” Says from Leggelo. A Salesperson may interpret that as interest. The Closer the by Remains, The More Difficult the Sale, Says Marketing Psychologist Kelly Heuts. This literally and figuratively sets a boundary. “And preferably stand with your arms crossed in a closed position.”
Once you are in conversation, it is wise to keep it as shorts as possible and not to talk about Yourself, Heuts Advies. “That only creates hooks that the saleson can respond to.” She also advises against physically accepting anything. “No folders, flyers or forms that you, for example, have to hold for a moment.”
This is how -speople try to convince you
Conversely, it can also help to delve Deeper Into the way these SALSPEULLE Work, Says Influencing Psychologist Wendy Oude Veldhuis. Most people do not make decisions based on factual information. The Majority of Decisions are made based on feeling, the past or other experiences.
Where Salespeople Previously Tried to Convince You with Facts – “It’s Cheaper”, “A Mechanic Will Come By”, OR “It Will Be Neatly Connected” – They Now Working Differently, Says Oude Veldhuis. Instead, they try to get you to say “yes” as much as possible. It starts with an innocent request or question such “do you live in this Beautiful House?” or “will you hold my pen for a moment?”.
After three times “Yes”, The Hope is that you will also say that a fourth time. What can also happen: Someone Starts with a Large Request and then Reduces It. You may not have fifteen minutes, but often you have two minutes. Usually you are inclined to give in. “The Idea is that you have already Unconsciously Rejected Someone First and May Therefore Be More Willing to Make Up For It.”
Don’t let yourself be made to feel guilty
Furthermore, People Seem to Be More Likely to Give in If The Neighbors Have Already Done So. And as special if the rest of the neighborhood has now joined. We are sensitive to that, old Veldhuis knows. “We want to belong somewhere. And if others do it too, it will be okay.”
Accordance to her, it can help to be aware of the fact that you of Make Unconscious Choices. If that is the case, you may also recognize more quickly that a Salesperson at the Door is trying to tempt you intoto out certain subscriptions that you do not want or need at all.
Heuts Emphasizes That Salespeople of Try To Play On Your Emotion. “Don’t let yourself be made to feel guilty.” She advises to be clear and not to use apologies such “I don’t have time now”. “That indicates that you may be willing to listen at another time.”
Finally, Don’t Show Any Doubt, Says from Leggelo. As soon as Salespeople Notice That You Are Hesitant, They Smell An Opportunity. If you Notice This Happening, You Are Allowed to Interrupt Someone, She Thinks. It’s a matter of Finding the right moment for that. Don’t cut some OFFIISELY, But Don’t Wait for the Whole Spiel. This May give the Salesperson the Idea That You Are Interested, While You Only Wanted to Be Polite. By intervening in time, you not only make it easy for yourself, but you also help the Salesperson save time.