The Renewal and Improvement of the C2000 Communication System for the Police and Other Emergency Services has resulted in years of delays and technical problems. End users are disappointed because their expectations have not leg with, accordance to an evaluation.
The C2000 Communication System, which is Used by Emergency Services Such As Police, Ambulance and Fire Brigade, Has Been Criticized Since its introduction in 2004. Problems with National Coverage and User-Friendliness Led to a Decision Ten Thewew The vote.
But the Renewal Program was significantly delayed. Where the Completion of the Project was Planned for 2017, this was postponed to the end of 2024.
The delay is the result of the choice to have three different suppliers Each build a part of the communication system. That choice was made at the time to save costs. This is accordance to an evaluation commissioned by the scientific research and data center (WODC).
But by having the Renewal Program carried out by three suppliers, flexibility was lacking. It was also very different to merge the differentents parts of the communication system. In Addition to Delays, this also caused the necessary tensions, The WODC Concludes.
New Techniques Already Outdated
Because the Renewal Program Toke Seven Years Longer, Part of the Techniques Used Are Now Outdated. In Addition, there, Little Room Turning the Renewal Process to Adapt Technical Requirements to New Insights.
The Users of the Communication System Arepointed About C2000. “The Improvements in the Area of Stability and Coverage They Expected Have Not Been Realized in Their Eyes,” The Researchers Write. But The Requirements Set for the Renewal Program Do Not Correspond to the Expectations of the Users of the C2000 Network, The Researchers Conclude.
The General Goal Of Renewing the C2000 Network Has Largely Been Achieuwed, Accordination to the Researchers. They advis improving the collaboration between suppliers, end users and the management organization to better address the problems in the future.