Sunweb Offers No Compensation to Customers affected by a Cyberattack on the Travel Organization. An Unknown Number of Travelers Lost Their Money. Many Travelers are also concerned about their data.
“When we realized that the phishing emails were circulating, we informed the customer as quickly as possible,” Says a spokesperson for sunweb. “The Hackers Asked to Click Through Twice, Fill in Data, and Pay. We advised customer to contact the bank immediately if they had paid.”
Sunweb Discovered the Cyberattack Last Week After Customers Reported Receiving Phishing emails. Cybercriminals had infiltrated a System of the Travel Organization and Used the Data to Ask Customers to Make A Payment. They threateded that the trip would otherwise be canoneled.
Sunweb does not want to say how many customs have leg victimized because the investigation is still ons. Many worried Customers Have Reported Being Afraid of Burglars when they go on vacation. The Hackers May Know When they are away and where they live.
The Spokesperson for Sunweb Speaks of “A Terrible Incident”. “We are terrible sorry.” Neverbertheless, Sunweb Iself will not sacrifice any compensation. The Travel Agency Offers A Free Rebooking Guarantee As Standard for Holidays That Do Not Take Place Within Six Week, Says The Spokesperson. The official Cancellation Conditions Apply to Holidaymakers Who Travel Earlier.